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Turquoise Haven Wholesale
120 N Hwy 77, Suite F
Waxahachie, TX 75165
972-937-0337







IMPORTANT NOTICE!

Please read the following to better understand our ordering and shipping process before placing order.

CURRENT ESTIMATED SHIPPING SCHEDULE

Web Orders are about 2-4 week out 


DALLAS WESTERN MARKET ORDERS

SHIP 1 BEGIN APRIL 22ND

SHIP 2 MAY 6TH

COMPLETE BY MAY 16TH



























Please note these dates are only an estimated ship date and not a guarantee.  If you have a special ship date, please call the store or email 1-2 weeks in advance of ship date and we will try our best to get your order to you by the date requested. Please do not rely strictly on telling the sales representative about due dates. Your orders are transferred into a system that may not carry over special requests. We process all orders in the date they are received.  If you do not provide a credit card, your order goes at the bottom of stack!  All web orders could be delayed up to 2-6 weeks depending on the volume of orders we receive at markets.  We work around the clock during markets times to assure we get orders out as quickly as possible.  We appreciate your business and working with us. 


**During market shows, THW may display many items together.  Be advised that these items may not all ship at one time.  Each style is usually comprised of many different manufacturers and may not all be in stock at the same times.


**Turquoise Haven strongly advises against pre-selling your order items!  Our ship dates are always an estimation as we have many manufacturers in many areas: our inventory comes in at varied times and dates.  Please have your order in store before selling it.  We take no responsibility if you choose to pre-sell stock.


**WE DO NOT ACCEPT AMEX OR SEND ORDERS COD.  If this is your only form of payment, please do not place an order.


**For all Market orders over $300 you will be charged 30% down when order is placed and the remaining balance plus shipping will be charged when order ships.  If your card is declined we will make 2 attempts to reach you by phone.  If we do not hear back from you within 1 complete week after the 2nd attempt your order will be canceled and you will not be open to place any future orders with THW.


**All returns must have an authorization code from THW. We will not accept any return without proper authorization.  ALL RETURNS MUST BE MADE WITHIN 7 BUSINESS DAYS OF DELIVERY DATE:AFTER THIS TIME, THE RETURN WILL NOT BE ACCEPTED.  THIS WILL BE STRICTLY ENFORCED!  Please check all merchandise immediately upon arrival.      

  THANK YOU ,

TURQUOISE HAVEN TEAM




 



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